We appreciate you picking Xperttechservices. You understand and accept the terms and obligations listed below by using our site and services.

Service Scope:

Our remote technical assistance includes:

• help setting up and fixing emails.
• Assist with printer setting up and troubleshooting.
• providing direction and assistance to diagnose and enhance the functionality of PC software.

We are not providing the following services:

• Hardware repairs on-site.
• unauthorised password hacking or account recovery.
• Actions about installing antivirus software, offering specialised malware removal programs, or hacking.

User Accountability:

• Verify that you are authorised to use the account or device for which you are looking for assistance.
• Throughout the session, please cooperate with our support staff and give accurate information.
• Therefore your responsibility to get the necessary permissions before requesting our assistance.

Billing and Payments:

• Before beginning a support session, we will always inform you of any associated costs.
• Payment is necessary after you agree to move forward with the support.
• For details on how to request a refund, please see our Refund Policy.

Conduct and Confidentiality:

• Unless you request it, we won’t save recordings of your support session.
• Any login information you provide will only be used temporarily and only with your permission.
• Your support meetings are confidential and safe.

Legal Disclaimer:

Although we make every effort to resolve your problems, occasionally the result is dependent on additional factors or services provided by third parties.

Xperttechservices is an independent business and is not tied to companies such as Microsoft, Google, or Yahoo. Each of the trademark is controlled by the organisation that holds it.