Privacy Policy

Our top goal is to protect your privacy.

What We Acquire:

  • Please include your name, phone number, and email address.
  • The details of your problem so that we can help you effectively.
  • Any extra details you choose to share when interacting with help.

We don’t gather:

  • Your banking information and payment methods are not collected by us.
  • We will never ask for your recovery codes or passwords unless it’s absolutely required to temporarily assist you.
  • We refrain from gathering any personal information that is unnecessary.

How We Utilise Your Data:

  • to provide the technical assistance you have requested.
  • With your permission, we’re going to follow closely any outstanding issues.
  • To assist our technicians enhance their respective positions

Data Security:

  • We use secure platforms to manage our remote support sessions.
  • Unless you specifically ask for it, we don’t keep session data.

At any moment, you have the power to request that your data be deleted. 4

Your Rights:

  • You are able to view the information we have on file about you.
  • You have the option to have your session data deleted.
  •  You are under no obligation to provide any information that is not required for this assistance session.

Our procedures, where applicable, follow privacy laws such as the CCPA and GDPR.

Your privacy is our first concern in all of our support services at Xperttechservices.

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